privacy policy

last updated: 05/09/2026

amen adelaide ("amen", "we", "us", "our") runs this store using shopify. this policy explains what personal information we collect, how we use it, and what rights you have. by using this site, you agree to this policy.

information we collect

we collect the following when you use our site or place an order:

- name, email, phone number
- billing and shipping address
- payment details (processed securely by our payment providers, we do not store card numbers)
- order history and preferences
- device and browser information, including ip address
- how you browse and interact with our site

how we collect it

- directly from you, when you create an account, checkout, or contact us
- automatically, through cookies and similar tools when you use the site
- from service providers, like shopify, our payment processors, and australia post

how we use it

we use your information to:

- process and fulfil your orders
- manage your account
- provide customer support
- send order updates
- send marketing emails, only if you opt in, and you can opt out any time
- prevent fraud and keep our store secure
- meet our legal obligations

we use cookies to keep the site working properly, remember your cart, and understand how customers use the site. you can turn off cookies in your browser, but some features may not work as well.

sharing your information

we do not sell your personal information. we only share it with:

- shopify, our website and payment platform
- payment processors, like paypal, to process payments
- australia post, to deliver your order
- government or legal bodies, if required by law

these providers only use your data to provide their service to us.

data storage and security

your data may be stored or processed outside australia, including by shopify's global infrastructure. we take reasonable steps to keep your information secure, but no system is completely secure.

we keep your data only as long as needed, for example to fulfil orders, meet tax and accounting obligations, or resolve disputes.

your rights

you can ask us to:

- see what personal information we hold about you
- correct inaccurate information
- delete your information
- stop sending you marketing emails

to do any of this, email us at amenadelaide1@gmail.com. we will respond as soon as we reasonably can.

children

our site is not intended for children. we do not knowingly collect information from anyone under 16. if you believe we have, contact us and we will delete it.

changes to this policy

we may update this policy from time to time. changes will be posted on this page with a new "last updated" date.

if you have questions about this policy or your data, email us at amenadelaide1@gmail.com.